Privacy Policy
How Vital Bloom collects, uses, stores and protects the personal information you provide through this website.
Questions
For privacy requests, corrections or complaints, contact us directly.
Draft for legal review. This document sets out Vital Bloom's intended position and page structure. Final wording is subject to legal review before publication, as required by the approved website specification.
At a glance
- We only collect what you give us through the enquiry, partnership and subscription forms.
- We use it to respond to you, not to sell, rent or trade to anyone.
- You can ask for access, correction or deletion at any time by email.
- This website is corporate and educational. We do not collect health information through it.
About this policy
Vital Bloom Pty Ltd ( Vital Bloom , we , us ) is an Australian healthcare technology company. This policy explains how we handle personal information collected through vitalbloom.com.au.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy covers this website only. Separate arrangements apply to information handled under a contract, confidentiality agreement or clinical or development program.
Information we collect
We collect personal information directly from you when you choose to submit it. We do not require you to identify yourself in order to read this website.
| Category | What it includes | How we collect it |
|---|---|---|
| Contact details | Name, organisation, position, email address, telephone number, country | Contact and partnership forms |
| Enquiry content | The message you write and any document you choose to attach | Form submissions and email |
| Subscription details | Name and email address where you ask for updates | Insights subscription form |
| Technical information | IP address, browser type, pages viewed, referring page | Server logs and, where enabled, analytics |
We do not knowingly collect sensitive information, including health information, through this website. Please do not send clinical or personal health details through the forms on this site.
How we use your information
We use the information you provide to:
- review and respond to your enquiry
- assess and progress partnership, supplier and career discussions
- send updates where you have asked to receive them
- maintain records of our correspondence and commercial relationships
- operate, secure and improve this website
- meet our legal, regulatory and record-keeping obligations
We do not sell, rent or trade personal information, and we do not use it for automated decision-making or profiling.
When we disclose information
We disclose personal information only where it is necessary, and only to:
- service providers who host this website, deliver email or operate our customer and enquiry systems, under confidentiality obligations
- professional advisers, including legal, regulatory, quality and financial advisers
- development, manufacturing or research partners, where you have contacted us about a collaboration and disclosure is necessary to progress it
- a regulator, court or other authority where we are required or authorised by law
We do not disclose your information for marketing by third parties.
Overseas recipients
Some of the service providers we rely on may store or process information outside Australia. Where that occurs, we take reasonable steps to ensure the recipient handles the information consistently with the Australian Privacy Principles.
The countries in which our providers operate will be confirmed and listed here before publication.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These include access controls, encrypted transmission and limiting access to those who need it.
No method of transmission over the internet is completely secure. We keep information only for as long as it is needed for the purpose it was collected, or for as long as we are required to keep it, and then destroy or de-identify it.
Access, correction and complaints
You may ask us for access to the personal information we hold about you, or ask us to correct it, by emailing hello@vitalbloom.com.au . We will respond within a reasonable period and will tell you if we are unable to act on your request and why.
If you believe we have mishandled your personal information, contact us first so we can investigate. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
Changes to this policy
We may update this policy as our operations, systems or legal obligations change. The current version, and the date it was last reviewed, always appears at the top of this page. Material changes will be highlighted on this page.
Need something clarified?
If any part of this document is unclear, or you would like to exercise a right described in it, contact the Vital Bloom team at hello@vitalbloom.com.au and we will respond by email.